Where to check for credits for GenAI activities? I see enough credits in Admin settings but activity fails to run because it requires payment

Help Activities
, , ,
1

Hi everyone,

I’m using UiPath Community Edition and working with GenAI activities. I’d like to know how I can check my remaining AI/GenAI units (credits) and monitor my current monthly usage. Is there a specific place in Automation Cloud or Orchestrator where I can see this information? I am pretty new to RPA and UiPath and this is an individual project, not professional, I am the only person involved.

I get this error:

2025-06-03 12:13:48.998 GMT+5:30: Error: UiPath.IntegrationService.Activities.Runtime.Exceptions.RuntimeException: Request failed with error:
ProviderMessage : message - Insufficient available licensing units for operation: Rag, timestamp - 2025-06-03T06:43:51.7079841Z
ProviderErrorCode : 402
RequestId : 683e99a6e4b0b99cb8d91e93
Message : Payment Required

Status code: PaymentRequired. Error code: DAP-RT-1101.
at UiPath.IntegrationService.Activities.Runtime.Services.ExecutionService.SendMultipartRequestAsync(String requestUri, ExecutionParameters executionParameters, HttpMethod httpMethod, String multipartName, ICollection`1 jitInputs, CancellationToken token)
at UiPath.IntegrationService.Activities.Runtime.Services.ExecutionService.ExecuteOperationAsync(ExecutionParameters executionParameters, ConnectorActivityConfiguration activityConfiguration, CancellationToken token)
at UiPath.IntegrationService.Activities.Runtime.Activities.ConnectorActivity.ExecuteAsync(AsyncCodeActivityContext context, CancellationToken token)
at UiPath.IntegrationService.Activities.Runtime.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.IntegrationService.Activities.Runtime.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

I checked in the admin settings and I have enough credits. I am trying to run the content generation activity through a loop of around ten items. What should I do to run this properly?

Screenshots for reference:

image
image1404×699 41.6 KB

image
image1912×917 153 KB

Thanks in advance for your help!

2

@Deependu_Prasad

gen AI or AI units are separate from robot/integration srvice units

you need AI units for this

Screenshot 2025-06-03 at 1.01.22 PM
Screenshot 2025-06-03 at 1.01.22 PM1780×186 11.6 KB

cheers

3

Thank you for the reply.

I cannot find it in the page you showed. Where can I find it? I am pretty sure I have not used much of it, I just started using it today. What can I do to get it to work?

4

Even if your organization has enough AI credits showing under Admin > Licenses, your GenAI activities (like AI Center models or GenAI Extractor) might still fail if those credits haven’t been assigned to your tenant.

Steps to assign :

Go to Admin > Licenses > AI Units

Click Edit Allocation

Assign the needed AI Units to the correct tenant

Hit Save

Once that’s done, your GenAI activities should start working — assuming everything else is set up right. Let me know if it helps!

5

@Deependu_Prasad,

I didn’t find a documentation for this but Community license isn’t getting AI Units(At least not visible in Consumables)

You can enroll for Standard plan in which I’m able to use GenAI activities for learning purpose.

Activate from this link: UiPath

6

Hi,
I activated basic plan but still getting payment required. Can you please help. I am doing Agentic automation community program.

7

@Anika

Once you purchase the basic plan, you can’t use community license features.

Check the features you get in basic plan from here