I’m getting spammed by our cloud system and can’t figure out where to get it to stop.
There should be a link in the email that says ‘Alert Preferences’ Paul. Did you check that?
Yes and I can turn on/off “Email” for all the many, many different notifications, but I see nothing about this summary email.
Hi @postwick
Please check in the list there, you may have some boxes checked in there. That summary email you receive is a combination of the items ticked in there. We also receive it everyday but we have configured it to only receive when there is any error in the recent process runs.
That’s fine and I did that, but at some point there are going to be notifications I want to get - the real issue is the frequency of the summary email. I’m getting them multiple times an hour.
Ok, but you raised the topic as asking how to get them to stop, not change the frequency.
These summaries will list all the alerts for all the sections you selected email for.
So the emails themselves should help you identify what events have triggered the email.
Regarding the new point on frequency, I am not aware or any way to change that. In my experience it reports very inconsistently, which is not desirable either.
I meant “get it to stop spamming me.”
what kind of notifications you are getting in the email? Frequency depends on what kind of features you have selected for email.
For eg, we have only selected job faulted and queue failure options, so we only get emails whenever any such scenario happens in one of our folders. No other emails! So, if you are getting emails so frequently, you might wanna check the content you are receiving and then turn that off from alerts preferences.
There is no separate setting to configure the frequency, its scenarios dependant totally. you get an email when that scenario is triggered.
Another thing you can do is select events by severity instead of events, so you only get certain messages..
Ok, well you have the options to reduce the alert types, so ones you don’t care about aren’t alerted to you on email.
If you still want the alerts you get, but want them at a different frequency, as mentioned, you cannot do that.
I’d suggest simply setting up a rule in Outlook and reviewing the alerts at the intervals that work for you (for example once daily) if you don’t want to deal with the emails through the day.
The emails I’m talking about aren’t the alert emails, they’re SUMMARY emails showing me all the alerts since the last email.
Yes, I am also taking about the summary emails.
They are generated from the settings enabled in alert section only.