What is the use of create external task activity

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What is the use of create external task activity if it possible share some sample demo. And if I create a activity on action center how will I get the notification on as email

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The “Create External Task” activity is a feature in the context of business process automation and workflow management systems, particularly used with platforms like UiPath’s Orchestrator or other similar tools. It allows you to integrate external tasks into your automation workflows.

Here’s how it works:

  1. Integration with External Systems: In many business processes, there are tasks that require human intervention or interaction with external systems that can’t be fully automated by a robot or software. These tasks could be things like document validation, approvals, data verification, or any other task that requires human judgment or interaction with external systems.
  2. Creation of External Task: When you encounter such a task in your automation workflow, you can use the “Create External Task” activity to create a task that is sent to a human user for action.
  3. Task Details: You can specify details about the task within the activity, such as a description of the task, instructions for the user, any data or documents they need to access, and a due date for completing the task.
  4. Assignment: You can assign the task to a specific user or a group of users. This can be a manual assignment or based on rules and conditions you define in your workflow.
  5. Notification: Typically, these tasks generate notifications to the assigned users. The notification can be sent via email, through a messaging system, or integrated with a task management system. The exact method of notification depends on how your automation platform is configured.
  6. User Interaction: The assigned user(s) will receive the notification and can then access the task, review the instructions, perform the required actions, and mark the task as completed.
  7. Workflow Continuation: Once the external task is completed, the workflow can continue based on the outcome of the task. For example, it might proceed with automated actions or follow different branches of the workflow depending on the user’s response.

As for receiving notifications via email when a task is assigned to you in an automation platform like UiPath’s Orchestrator or Action Center, this typically involves the following steps:

  1. User Notification Settings: Users or administrators need to configure their notification settings within the automation platform. This includes specifying the notification method (email in this case) and the email address where notifications should be sent.
  2. Task Assignment: When a task is assigned to a user, and the workflow is configured to send email notifications, the platform will generate an email containing details about the task and send it to the user’s specified email address.
  3. Email Notification Content: The email notification usually includes information about the task, a link to access the task in the automation platform (e.g., Action Center), and any relevant instructions or data.
  4. User Interaction: The user can then open the email, click on the provided link to access the task, and take the necessary actions.

The exact steps and configuration options can vary depending on the specific automation platform you are using, so it’s important to refer to the platform’s documentation for detailed instructions on setting up email notifications for external tasks.

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Can you provide some examples of workflow if possible and how to give notification to email.

4

Hi

Welcome to UiPath forum

I would recommend to have a view on this v demo for better understanding of creating External Tasks in action Center

The main usage of creating external take is to create an External Action with the given data, task title, task priority, and task catalog.

Yes you can get things notified through mail
Have a view on this doc for configuration details

https://docs.uipath.com/action-center/automation-cloud/latest/user-guide/about-notifications

Cheers @ALPHA_YT

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Hello @ALPHA_YT

  1. Drag the “Create External Task” activity into your UiPath workflow.
  2. Configure the task details, such as title, description, priority, assignees, etc., within the activity properties.
  3. Execute the workflow containing the “Create External Task” activity to create the task in UiPath Action Center.

Thanks & Cheers!!!