What is the highlighted task’s type?
Note. Please explain each activity understanding & why?
Hi @swapnil.naik ,
Start task is like an entry point that triggers the process . So when a new email is received it triggers the process.
Read email :
The Next task is Service task ( think like a Rpa workflow ) which connects to email provider and Reads emails
Categorize email
This is an Agentic task which uses natural language to understand the context of the email and categorizes whether is a request or service or inquiry or complaint or invoice etc ..
Move Email (Service Task)
This is another service task that performs a specific action in a target system. Once the agent has determined the category, this task executes the final structured step—moving the email into the specific folder (e.g., “Invoices” or “Support”) based on the agent’s output.
The final one is end task . This signifies the successful completion of the task .
Hope this gives you a basic understanding.
Learn it from the Academy course
Hi @swapnil.naik,
I have attached few screenshots which will help you to understand each task.
Just let me know if you still having a doubt.
Thanks & Happy AUtomation
Hi @swapnil.naik ,
Start Event - IT helps to starts Process when an email arrives
Read Email - Is an Task that help Robot reads email body, subject, sender.
Categorize Email - Is an Action Task that help to Robot decides which category the email belongs to
Move Email to corresponding folder - Is an Task that help Robot to moves email to Inbox folder example Invoices, HR.
End Event - Is an End Event that help Robot to finish the Task.
Cheers
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