Web manipulate error

Hey guys,is there anybody meet this error familiar?

that is in the situation when uipath is working on the web page ,maybe in scriping,maybe in clicking,maybe in saving scriping to excel.

I have 2 process in this situation now,this occures not regularly but will direct unsolvable error message on the screen and can only be clicked when manually handled. And also this error will continue when the next process is trying to use office.

That confused me alot.

Hi @KyriosZT

Are you using licensed Microsoft Office ?

cheers :smiley:

Happy learning :smiley:

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Sure, we are top 500 company~ so this bug is weird…and not happen very often. but it happens sometime!

we use office 2013 btw

Hey @KyriosZT

Have you tried the option to uninstall and install Microsoft office again?

Looks like something is wrong with the office package

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Yes, we tried that twice. And this situation show on two of our robots in different processes. So I think its something conflict when doing web process. But I don’t know for sure. It shows very few so we can’t test more to find out.

Hi @KyriosZT

We also encountered some issue like that .What the I.T did to our Microsft Office is uninstalled and installed again the license Microsoft Ofice and thats it it works fine.
Maybe there was something in your office that need to fix it . JustSharing . :smiley:

cheers :smiley:

Happy learning :smiley:

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Thanks for sharing. Maybe we’ll change another version of office in another day😂

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No worries happy to help @KyriosZT

cheeŕs
Happy learning

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