Voice enabled RPA
#### What is the use case
Most of the attended RPA use cases are from support/Service Desk domain where the agent inputs the command or action to be executed. Bots are triggered by the agents with some input typed.
Talking is always easier and faster way to get things done. Like Siri, Ok Google and other voice recognition softwares which executes the command based on user’s voice, it would be great
integrating some voice recognition feature. The bots should be able to recognize the command and execute them accordingly.
#### How do you see a solution for the use case?
Right now using custom activity we will be able to convert ‘voice to text’ and vice versa. This method is complex and accuracy is still dependent on how well the system is trained. It would
be better if UiPath adds voice recognition feature as an activity like other cognitive activities. With this feature available RPA work flows can run based on voice as well, increasing efficiency
and saving time.
#### Scope: ______________
- Reusable Component
- Automation Framework
- Application Connector
- Machine learning model