Using User Task in UiPath Maestro to Take Input and Continue the Process

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1

I am currently working with UiPath Maestro and trying to implement a User Task as part of my workflow. My requirement is to pause the automation, collect input/decision from a user, and then continue the remaining process based on the response.

Requirement

I want to achieve the following flow:

  1. Process starts in Maestro.

  2. A User Task is created for a business user / approver.

  3. User provides input such as:

    • Approve / Reject
    • Comments
    • Missing data fields
    • Selection from options

  4. After submission, the workflow should resume automatically.

  5. Based on the response, the next tasks should execute conditionally.

Example Scenario

For example:

  • If invoice amount is above a threshold, create a User Task for approval.
  • If user selects Approve → continue payment process.
  • If user selects Reject → stop process.
  • If user selects Need Clarification → send notification / rework task.

Challenges I Am Facing

  1. How to properly configure and use the User Task activity in Maestro?
  2. How to define input fields (dropdown, text, approval buttons, etc.)?
  3. How to wait for task completion and resume the workflow?
  4. How to capture the user response/output values?
  5. How to use those outputs in later decision steps?
  6. Are there any prerequisites in Orchestrator / permissions / Action Center setup?
  7. Any best practices for production implementations?

Request

Could anyone please share:

  • Step-by-step guidance
  • Sample workflow / design pattern
  • Common mistakes to avoid
  • Real-time use cases using User Tasks in Maestro

Thank you.

2

Hello @vikasbaburao.sajjan!

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