Hey everyone,
We have custom robot logs in our process, that essentially tracks if an item was sent to action center or not, and it gives an output like this:
This is almost great, but it doesn’t seem to track those logs until after a job is complete. So if a item is in action center for 3 days, it won’t get tracked in the 3 days in between. Is there a way to make this into a more real time tracking?
Can’t you get the data using API, rather than parsing log files?
Not exactly parsing log files,
We use the “Add Log Fields” activity
Which automatically imports this in insights
The issue is that this doesn’t seem to import until “after” the job is complete, meaning the data isn’t real time.
Sorry, I thought you’ve developed another application to collect and show stats 
What you’ve done looks cool!
Is it “normal” for items to in action center for 3 days, or someone missed them?
Yes, It can range from 1 hour to a week. It depends when the worker is able to get to them.
Did you try doing a progress update on the transaction item? I’m purely speculating here…
