Using Robot Logs in real time for insights dashboards?

[David_Hernandez2 (David Hernandez)]

Hey everyone,

We have custom robot logs in our process, that essentially tracks if an item was sent to action center or not, and it gives an output like this:

This is almost great, but it doesn’t seem to track those logs until after a job is complete. So if a item is in action center for 3 days, it won’t get tracked in the 3 days in between. Is there a way to make this into a more real time tracking?

[sudster]

Can’t you get the data using API, rather than parsing log files?

[David_Hernandez2 (David Hernandez)]

Not exactly parsing log files,

We use the “Add Log Fields” activity

Which automatically imports this in insights

The issue is that this doesn’t seem to import until “after” the job is complete, meaning the data isn’t real time.

[sudster]

@David_Hernandez2

Not exactly parsing log files,

We use the “Add Log Fields” activity

Sorry, I thought you’ve developed another application to collect and show stats What you’ve done looks cool!

@David_Hernandez2

So if a item is in action center for 3 days, it won’t get tracked in the 3 days in between

Is it “normal” for items to in action center for 3 days, or someone missed them?

[David_Hernandez2 (David Hernandez)]

Yes, It can range from 1 hour to a week. It depends when the worker is able to get to them.

[sudster]

Did you try doing a progress update on the transaction item? I’m purely speculating here…

Activities - Set Transaction Progress