My laptop HDD drive died and I replaced it. After reinstalling CE UiPath I seem to have too many licenses allocated (I created a new robot in orchestrator as my previous laptop one was effectively dead).
Now I can’t delete my old laptop machine as it says in orchestrator that there are robots attached to it
Go to Manage accesses in tenant tab
There you’ll see users created, that are the users consuming licenses, if you don’t want them, just delete them from there and that eill free up your licenses
Thanks for the advice but when I go to Manage Access and attempt to remove the Robot (in this case BlackRobot) the remove is greyed out. So I can’t do anything to it.
That disable option is because of the access, the current user by which you logged in, is that a administrator? you can check your logged in user roles and give all the administrator access and proceed
but in the Home Licence allocation section it still says I am still using more licenses than allowed when I hover over the exclamation point for RPA developer.
Everything was already Admin. The Black robot is no longer in the list of items in Manage Access (after following Sonali’s suggestion of going to tenant ->robots and removing it from there. I also removed the laptop from machines.
However I still have a licence issue (see previous email to Sonali)
Just to let you know I removed all the robots and then in admin->tenants I clicked on the Edit license allocation icon to adjust the licences which were wrong