User Status: Pending Invitation

[lmarin (Lluis)]

I created a Orchestrator user a few days ago, now with the update I can’t access my robots.
When I go into the Services Tab the name of the service is grayed out and I can’t click it and access the robots.
I think it’s because my account is not fully accepted, because when I go to users, under the “Last Active” column it says “Pending Invitation”. But I have not recieved any e-mail to confirm anything.
I don’t know if I’m missing something or if it’s some bug.
Please help.

[Palaniyappan (Forum Leader)]

Hi @lmarin
Welcome to uipath community
Hi @Pablito, @loginerror, kindly help him with this
Cheers

[dragos.suma]

Hello @lmarin, It is a known issue that we are working to fix, but the quick and dirty work-around is to invite another user and assign him Administrator rights on the service instance. The other user can be another email address that you are using.

[Lahiru.Fernando]

Ho @lmarin

The very first instance I tried to login to the cloud platform I wasn’t able to login. It said password is wrong though I gave the same. Then I did a password reset. Then everything worked. May be resetting your password will help.

It’s just something i tried. Give it a shot and see…

[lmarin (Lluis)]

This worked to me as well.
Thank you very much!