"User Does Not Exist In Any Organization. Please Reach Out To Your Administrator And Ask Them To Add You To An Organization 216 While Using SSO"

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When tried to log in using SSO, error "User-does-not-exist-in-any-organization. Please reach out to your administrator, and ask them to add you to an organization(#216)." is thrown.

The issue occurs when Attributes are not configured as expected in Okta , validate below steps,

  1. For Attribute Statements, added the following:
  2. Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress
  3. Left the Name Format as Unspecified
  4. Set Value to user.email, or the user attribute that contains the user's unique email address
  5. Verify the user login via SAML SSO .