User are facing issue while try to run the robot

Help Studio
1

I created a robot and shared it with users, but they’re encountering an error when trying to run it. How can this issue be resolved? is it because of version issue

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2

This will usually happen if the process was developed on a higher studio version and robot version is lower.

You have upgrade robot in this case. Robot must be same or higher version than the Studio used to publish.

3

Hi @MohammedShabbir thanks for your response, Can user have ability to upgrade there UiPath assistant? How to upgrade version ?

4

Hi @sandeep.pund

Why This Happens
Starting from UiPath 2023.10 / 2024.x, UiPath uses .NET 6 and updated assemblies (e.g., UiPath.Workflow 6.x
Older robot versions won’t be able to load these new assemblies

Fixes:

  1. Upgrade UiPath Robot Runtime (I would Highly Recommend this)
  2. Downgrade Your Process Packages (Only if you need quick turn around to run the show not recommeded)

Nandri :slight_smile: