We are starting a fresh with one attended BOT. we created one AD account ( say firstname.lastname@example.org ) which will be used to run all the automation processes. In other words this user will actually log in into the applications that we plan to automate, so far so good, However the challenge is that
Process one - Say from AP, after certain steps sends a mail for approval as per application rule to the log in users manager, say abc . so in this case we need to set up abc as manager of robot.bot1
process two - may be from AR this time , after certain steps sends a mail for approval to the log in users manager say xyz. so in this case we also need xyz as manager of robot.bot1
so certainly this approach has limitations. what are the best practices around this situation ? any suggestions ?