"Use Application/Browser" fails to identify new tabs opened after login in ISIS Cloud web application

Help Studio
1

Context: I am building an automation for a web-based system (“ISIS Cloud”). The process involves logging in, which triggers the application to open a new browser tab to display the main dashboard.

The Problem: The Use Application/Browser activity I am currently using is scoped to the initial login page. Once the login process finishes and the new tab opens, the automation is unable to interact with the elements in the new tab.

I have tried wrapping the next steps in a separate Use Application/Browser activity, but it fails to recognize the new tab or keeps prompting for a “File path” (even though I only need to attach to the existing session).

What I’ve tried:

I have verified that the UiPath extension for Chrome is active.
I attempted to use a secondary Use Application/Browser activity for the dashboard tab, but it doesn’t seem to correctly “attach” to the existing Chrome process.

Questions:

  1. What is the best practice to handle scenarios where an application opens a new tab after login?
  2. How can I properly “attach” to the new tab so the robot can continue the process without trying to re-open the browser or throwing a “File path is required” warning?

Any advice on how to correctly configure the selectors or the activity settings to maintain the connection across tabs would be greatly appreciated.

2

@Maximiliano_Fernandez

Welcome to the community

is the new tab a chrome tab itself? or does it redirect to any local application?

ideally in these scenarios using separate use app/browser should suffice…did you indicate the second one properly

also are the title or anythign different from first to second

can you please show some screenshots here

cheers

3

this is the screenshot of the tab I need to use

Captura de pantalla 2026-04-20 112541
Captura de pantalla 2026-04-20 1125411916×989 133 KB

4

And this is how I have it indicated in UiPath.

Captura de pantalla 2026-04-20 112902
Captura de pantalla 2026-04-20 1129021488×898 99.2 KB

5

@Maximiliano_Fernandez

When you indicate what selectors does it show for the window?

also in use app/browser you have application instance and single window options..try selecting application instance and see if that helps

Edit: When you run does it not auto attach?also as per screenshot it doesnt look like it would give filepath error…did you try any other things?

cheers

6

I solved the filepath error.
But I have a new one
Chrome ERP(4): Could not find the UI element corresponding to this selector:
(“URL”)
The closest matches found are:
(“A DIFFERENT URL”)

7

Thanks for the help, I already solved the problem.