Use App Acrobat and Type into Unattended

Help Studio
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1

I have a process (that works great attended) where I iterate through an excel and use the data to fill out a fillable PDF with Adobe Acrobat Pro. When running attended, no issues no errors.

I am looking to put this process unattended. When it runs, i get errors that it can’t find the UI to type into. This leads me to believe that the issue is the PDF is not opening. I checked with my security and applications teams and there are no policies not allowing the PDF to open.

The process is the same for attended vs unattended so I’m not sure what I am missing or if there is a work around for this. Any insight or fix would be helpful.

2

Can’t find which UI? Is it the Use App/Browser activity faulting? The Type Into? You have to give more detail or we can’t help.

Is Pro installed on the server?

3

@atarantino

If the installation is in Unattended Mode then below mentioned process will be running in the Machine.

Task Manager–> Processes–> Scroll down a bit —> UiPath.Service.Host

As mentioned in below screenshot:

image
image1361×714 43.1 KB

Reference Link for User & Service Mode

If not then reinstall studio with mentioned steps reference link.

Just go through the official documentation properly, will get an idea!

If your query got resolved, kindly mark the post as solution. So, that other will get correct solution!

Happy Automation!

Regards,
Ajay Mishra

4

The UI meaning the PDF. The type into won’t work if the PDF is not opening.

yes pro is installed on the server. I’ve run this process on the server in attended mode and have gotten no issues. The errors only happen when it is run unattended in any fashion - meaning from orchestrator or through the app.

5

I have many unattended processes that run off the server. That is not the issue. It is this one specific process that isn’t working.

6

It sounds like you did not install UiPath in service mode.

7

No idea my predecessor installed. This worked just fine until Adobe’s updated version.

8

Have you used Debug to see why it’s failing at that point, and redo the necessary activities since the target app has now changed?

9

Sorry this reply took so long. The process works on my PC running from studio attended. The process used to work unattended prior to the recent Adobe update.

The issue resides within Adobe so my question is if anyone knows any settings that are default when updating Adobe that would stop the unattended process from working? The process opens the document with no problems but has a problem finding the ui element for the Type Into activity to type the data into the PDF.

UiPath tech support told me to disable “Enabled Protected Mode at Startup” but that was already disabled and I have other options here.

10

The selector may have changed. You’ll have to re-indicate the element.

This is normal when software is updated, things change and you have to fix the automations.

11

I’ll give this a go and report back. Thanks for your response.