Urg. Ivory Coast Licensing

[anis_zayer]

Installer(.exe or .msi):

License type(Free, Trial/License code):

Studio/Robot version:

Current behavior:

Screenshot:

Hi everyone,

Our collaborator in Ivory Coast have problems in installing UiPath in his country (community studio or professionnal). Is there any restriction for this or other countries and what shall we do to fix this issue ?

[wasea (Vasile)]

Hello @anis_zayer,

Is there a more specific error that we can check?
I was checking the restricted zones, but Ivory Coast does not appear in the list:

Restricted regions from downloading UiPath products - Error: 403 - Forbidden

Hey there, If you receive the “Access denied” or “403 - Forbidden” errors when trying to access UiPath platform, here is what you need to know. The access and use of the UiPath Platform is restricted in certain territories, in accordance with European Union and United States of America Export Control legislation (e.g. Council Regulation (EC) No 428/2009 of 5 May 2009; U.S. Export Administration Act of 1979). The UiPath Platform may not be shared with nationals of or persons located in Embargo…

Anyway, they have the issue on downloading or installing the studio/robot?

Vasile.

[anis_zayer]

Thanks for your response,

I will check all the errors encountered during installation (Wednesday) and come back to you soon.

[loginerror (Maciej Kuźmicz)]

Hi @anis_zayer

Please do come back in case of further issues. Any screenshots or error logs would help.