Updating licenses - disconnect to match number of licenses

[Short]

Hi all

I’m losing my mind over this error. This is the error I’m getting:

This is what the current license situation is:

t

This is what the new license situation is:

Why is this error coming up and how do I stop it from coming up?

Thanks

[sven.wullum1]

All I found was this post:
Update Failed. Please Disconnect Some NonProduction Machines To Match The Number Of Defined Licenses. (#1906) - News / Knowledge Base - UiPath Community Forum

If you’ve already followed the steps I’d recommend you create a support ticket in your customerportal

[Short]

Hey

Ah sorry, should’ve pointed out that I’ve done that and it didn’t work