If it is the Enterprise edition, I would strongly advise you to contact our technical support for direct assistance.
It seems like the clue should be the actual error message, in this case stating that the path to the file cannot be properly parsed. This can be due to some characters it contains. Any chance you could post a full path to the file, either here or privately? I could then get it to our team to try to reproduce the issue.
Maybe if you map the folder differently it would work too?
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