Unnatended robot unable to type into

I’ve just set up my automation cloud (CE) and have already assigned my machine an unattended license. However, the process I’ve built is unable to type into, it only works if I check the Simulate Type, but in some boxes, the Simulate Type does not work (when I need to send a shortcut after the typing). Also, I am unable to send hotkeys. Both these activities throw a “Timeout reached” error.
Also, when I launch the process manually on the VM it all works fine, even without the Simulate type checked.
Can any of you help me please?

Can you give a try based on below article: