unlicensed error in the uirobot

Ui%20unlicensed%20error
hi,
I still have the license until 2021 and I tried connecting the orchestrator nd robot with the machine key and url
stll it showing status as unlicensed again…
starting to get confused

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@sreelakshmiV

Could you please help me with screenshots of Robots and Environments page of orchestrator.

@lakshman these are the screen shots

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Fine
is that robot connected to orchestrator buddy,
Cheers @sreelakshmiV

may be this could help you on this buddy

Cheers @sreelakshmiV

@sreelakshmiV

Is the DomainName\username entered one is correct or not ? And also it’s case sensitive.

Open CMD prompt and type whoami and it will give you exact domainName and userby of that machine.

And also what status is it showing in robots page whether it’s connected or disconnected or anything else.

@lakshman yes I gave the domain\username as shown in the cmd itself and the status is displaying as disconnected

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buddy
According to the new license model, your robot gets licensed in Orchestrator only when you run a job or you have Robot tray\Studio opened.
So it wont be an issue still…:slight_smile:
image

for more insights on this @sreelakshmiV


Cheers @sreelakshmiV