'unexpected error' while installing orchestrator

[deepti1025 (Deepti Gupta)]

Hi Team,
While installing UiPath orchestrator, I am getting error as “an unexpected error has occurred”.

I followed the solution of installing posh shared on below topic, but no luck in installing.

Orchestrator Install error

While installing Orchestrator, UiPath Platform Installer throws “An unexpected error has occurred”. [image] The above error is thrown when it is at “Searching for related applications”. So far could not find more logs about this install error. Apparently there is an MSI installer for this product, which has cli flags that could throw more light on it, but so far I have not been able to find how to get hold of the msi installer. Here is some information about our environment: Windows Server …

[Palaniyappan (Palaniyappan P)]

Hi
Welcome to uipath community
that would actually work
still if we are facing any issue being enterprise kindly contact our TECHNICAL support team on this pls

Contact Technical Support

Cheers @deepti1025

[Sandeep_Shivhare_Jet (Sandeep Shivhare)]

Getting the same error while the process stage is Evaluating Launch Conditions.

[gconn]

Hello,
I’m getting this same error trying to install 2019.10.14 today

[gconn]

For me the solution was to update .NET framework from 4.6.2 to 4.8 and start install again

[julien.fradillon]

I, I have the same problème. Have upgrade .NET in version 4.8 and the issue persiste !

[treusky (Blake Treu)]

I ran into the same error when I initially attempted to install the software.

I then realized that I was connected to the Orchestrator server using my individual user account, not the “run as” service account that we used to install the Orchestrator software. After I signed into the server as the “run as” service account and re-ran the upgrade installer, the installation was successful.