We have 5 unattended robots constantly processing transactions on our production environment. From time to time when they fail for simple ui errors, we retry the transactions from Orchestrator. Now, the problem that we are facing is that we are not able to understand the email alerts. The numbers are misleading.
For instance, for the Alerts Dashboard we have:
However, for the summaries we have:
Could someone explain what is happening? Is this related to the fact that we are constantly retrying transactions or the logging level on the robots? Is the process aggregating the errors caching them? We are not clearing the database records, so this does not make sense to me.