The manager user options for that folder role is disabled . How to enable to that option for that specific tenant … whereas for other tenants that option is enabled .
Navigate to Tenant-> Click on Folders-> Select the respective folder-> Click on three dots-> Click on Edit Role in this folder-> Assign the roles whatever you want.
Check the below image for better understanding
Hope it helps!!
The issue here is it working in dev tenant , I am able to add folder roles with the help of manage access—> assign roles itself … but in test tenant it not possible .
Do you have any idea on this?