This is my first time setting up an unattended robot. I added a folder for the Unattended Bots and added my user and my machine to the folder. Under my user account, I checked “Allow unattended robots to run automations as this user” and I entered my credentials. Under my machine, I did 1 runtime for Production (Unattended). I set up a trigger for it to go every 10 minutes, but it stays in the pending state. I did see under licenses that production (unattended) is showing 0 runtimes of 1. I’m not sure what else i need to set up.
Hi @charlotte.e
When you go to tenant-> monitoring → unattended sessions, do you see your machine there?
And do you see its troubleshooting session enabled?
If not, please enable
Correction: maintenance mode not troubleshooting session.
Hi
I do see it listed there. I just checked it again and now the bot is running. I’m not sure what changed, but it seems okay now and the license is showing as allocated.
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Hi @charlotte.e
2 things I can think of here:
- bot was busy running some other process
- maintenance mode was enabled which doesn’t let bot pick and run any process until that is lifted.
Hi,
I had a similar issue with my company bots and I was told by the support that a bot does not immediately acquire a licence, it needs a few minutes to get it. As long as you have the licence toggle as Active it should sync eventually.
This has happened to me before - it may or may not be the solution to your problem… But I have had UiPath Studio open on another VM configured within Orchestrator while another job trigger was trying to pull the unattended license. I didn’t have enough runtimes allocated to the machine and the job would just queue up until closing out studio on the VM and freeing up the unattended license.