Unattended Robot Error, Robot is blackened

Hi guys, last Few days I ran into a problem,
I’m Running a 24-hour process on Remote Desktop with an unattended robot connected to my orchestrator.
I have a parallel background and UI activities process.
problem is, that sometimes when I’m logging into the remote machine I see that the robots icon is blackened, a job is running in orchestrator but doesn’t do any activities, both background, and UI, I don’t have any idea why is that so,
please help

2 Likes

@shako_gurgenidze

Can you check the memory utilized by the VM?

This usually happens if there is low memory, also you can take help of your admin to make it better

check the VM has enough resources too

Hope this helps you

Thanks

2 Likes

Oh, I see, VM was suffering, I had only 2 cores, i’ll add two more and see what happens,
thank you

@shako_gurgenidze

check the recommended settings, as you have long running process

Mark as solution if this helps you

Thanks

I’ve already added two cores, the recommended settings are satisfied, but the problem is still 1123

1 Like

@shako_gurgenidze

Which version you are using?

Maybe it’s better to update to newer version and check

Thanks

1 Like

hi @shako_gurgenidze
Have you check the Event viewer - Application logs, that what have to say on there