Unattended robot doesnt start from orchestrator


we´re using Orchestrator 2021.10 and Robots 2021.10. If we open the UiPath Assistant on the runtime machine, the orchestrator-job can start the process on the machine from a different server (where orchestrator is running).

If we log out (windows server 2019) the orchestrator isnt able to start the process. Firewallports are opened for ssh, http and https. Are there any tips somewhere for this kind of issue?

Thanks and best regards


What’s the error you are getting?

Check below for troubleshooting

Also check if robot is connected to orchestrator? Also connected robots as per below documentation?

Hope this may help you