Unattended BOT in citrix giving incorrect results

Hi All,

I have a process in Citrix where I have to click on a particular text. For the same i have made use of the ‘Click Image’ Activity and the activity works fine.
However when the same process is run as a back office BOT (Unattended), the BOT fails to identify the image and the ‘Click Image’ activity fails even though the image is available (I have verified the same).

I have also tried the same using the ‘Click OCR Text’ activity as well and it throws a ‘Activity timeout exceeded’ error.

Any idea as to why the difference when the BOT is running as an unattended BOT vs an attended BOT?

I had the same error but I solved activating ‘Font smoothing’ in the robot ‘Settings’ as you can see in the below image.