I am facing an issue where I am unable to see any Action Center tasks assigned to me or the ones that are completed, even though I have admin access. My other team members can see the tasks without any issues.
Here are some key details:
I can access the Action Center and the corresponding folder.
However, when tasks are assigned, I do not see them in my queue.
Completed tasks are also not visible to me.
Other team members with similar access are able to see and process tasks normally.
Has anyone encountered a similar issue? Could this be related to permissions, user roles, or a potential configuration issue? Any guidance on troubleshooting or resolving this would be greatly appreciated!
Check your user permissions in Orchestrator and ensure Action Center access is granted. Verify that tasks are correctly assigned to your account and review workflow configuration. Review logs for errors, ensure the robot is online, and try refreshing or testing with another user.
Appreciate your help and support. It was just a filter in the Action Center home page, which when changed I was able to see the action tasks. However, I am not able to open the completed and take a view which were completed by my teammate.
Verify your permissions on the Action Catalogs and the folders where the tasks are stored.
Ensure that you have view(at the least) or more permissions on same.