Unable to use latest process version in Orchestrator

Help
1

Hi UiPathians,

I am unable to use latest published version of a process in Orchestrator. The error message says that there are active jobs associated with the process when in fact there is no such job - only one faulted job which I believe does not come in the category of “active jobs”. Please refer the screenshots below:

image

image

Any help on this issue is highly appreciated!
PS: I read in a post that contacting Support is the best bet for such cases - but I believe Community version users do not have that advantage.

2

please check any job is in running with that process if any job is running for that process you can’t change the latest process

3

Hi @Akanksha_Varshney - Yes you are correct, need to contact the Support. However try to do one thing that, configure a new Robot and Process then remove the existing one.

Regards,
AK.

4

Thanks for your responses, @kalyanDev @AnandKumar26!
I figured out that there was a pending job which was appearing in the list(after removing the Interval filter) when I added a new Robot recently - although no memory says that I ever associated the already existing job with the new Robot.
I killed it and am able to update the process now!

5

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.