Unable to setup Tenant in Orchestrator

No success

Hi,
@sd024

Me too facing the same issue, is it anyway related to this post.

& @Lahiru.Fernando

Are you able to access orchestrator cloud page?

Thanks
neetha

HI @neetha

Yes, I’m able to access the cloud platform. and also the orchestrator through the cloud platform via services page.

image

Have you tried resetting your password? This might help… Because on the very first time I tried to login to the cloud, I was not able to login. Then I did a password reset and all came up fine up until now…

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@Lahiru.Fernando,

Thanks for fast response!
please can you advice where is the option to reset the password , other than forgot password option in login page.

I changed my password couple of days ago and issue persists.

Thanks
Neetha

This is the option that I tried

Hi @loginerror - Any advice that you can provide additionally to support Neetha to get the issue resolved?

Thanks @Lahiru.Fernando.
The same link i used to change my password.
I will try again and update here.

even tried to uncheck and check administrator option in user tab with no success.

Thanks
Neetha

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@Lahiru.Fernando

reset password is done and still issue persists :frowning:

@loginerror
Please i need help with the below issue

Thanks
Neetha

Hi,
@Lahiru.Fernando & @loginerror

Able to access orchestrator now.

Followed below solution:

Thanks for all support.
Neetha

2 Likes

It’s working now!!
Thank you everyone! :clap:

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