Unable to select elements or Type into - Citrix Automation after installing RemoteRuntime also

Help Studio
1

I am automating Unit4 application and it has to be used done using citrix.
Steps -

  1. Launch Citrix - Done
  2. Login to Unit 4 - Done
  3. Search Report - Done
  4. Enter parameters into Unit4 like Period, Country. this is the section I am not able to click inside individual items.

Please help, I have installed RemoteRuntime on VM and also it is running and can be seen through Task Scheduler.

2

@Rubot

None of the elements are identified or only a specific element?

If none then first check the ui automation compatible version and change version in studio based on runtime version

If only speicifc then try to use cv activities sometimes on few applications the elements in tables etc might not be identified

Also sometimes you might not get element when you indicate but if you explore it from visua tree it might show the elements and you can get selector check the same

Hope this helps

Cheers