Unable to select any specific UI Element in applications (ERP; Excel) while recording

selector
studio

#1

Hi,

I am unable to select any specific UI Element in applications (ERP; MS Excel) while recording in Studio.

E.g. in the ERP system it is only possible to select the whole screen while recording in Studio. Same with other applications (e.g. MS Excel)

Same issue with all other UI Element identifications (Click etc.)

This issue only showed up on this one machine. All other machines are working perfectly with the ERP system and any other application.

Please help.