Unable to run the job error: GetUserStatus Time out

[Nagarjunas (Nagarjuna)]

19.9.2+Branch.master.Sha.0928919eb1def274fdabeb0849d03a125c50fe6a

GetUserStatus timed out.

System.TimeoutException: GetUserStatus timed out. —> System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at System.IO.Pipes.NamedPipeClientStream.ConnectInternal(Int32 timeout, CancellationToken cancellationToken, Int32 startTime)
at System.IO.Pipes.NamedPipeClientStream.<>c__DisplayClass21_0.b__0()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.NamedPipe.NamedPipeClient1.<ConnectToServerAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Ipc.ServiceClient1.d__20.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<b__3>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__3.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__81.MoveNext() --- End of inner exception stack trace --- at UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<InvokeAsync>b__4(Exception ex) at UiPath.Ipc.IOHelpers.<WithTimeout>d__81.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<b__0>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.ServiceClient1.<InvokeAsync>d__171.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at UiPath.Studio.Plugin.Workflow.Robot.Services.RobotStudioBridge.d__20.MoveNext()

[lakshman (Ganta lakshman)]

@Nagarjunas

Are you running the BOT from Orchestrator ? And also may I know what type of BOT it is ?

[Nagarjunas (Nagarjuna)]

Running from Orchestrator, attended not.

Error is due to auto update Uipath studio.
Solution: uninstall and installing the Uipath studio.

Thanks for your time.

[Natapong (Natapong Raojutitam)]

Hi​ @Nagarjunas

Please​ refer​ as​ below​:

How to fix errors after Studio Community Edition auto-updated from 2019.8 to 2019.9

This short tutorial will teach you how to fix your Studio Community Edition if it misbehaves after the auto-update. Observed Behavior The Robot is unable to execute a process or is disconnected from Orchestrator after you update to v2019.9 Studio Community Edition from v2019.8 via the auto-update option. Cause This issue occurs if the Robot Agent (Tray) is active during the update. After the update is complete, one of the following exceptions is thrown: GetUserStatus timed out - when you …

[ponnagantiprasad1317]