Unable to run the agent

Help Agent Builder
1

Issue Description:
We are unable to run the UiPath Agent. The agent execution is failing, and we are not able to proceed with the required automation tasks.

Issue Details:

  • Environment: [Production/UAT/Development]
  • UiPath Version: [Enter version]
  • Agent Name: [Enter agent name]
  • Machine Name: [Enter machine name]
  • User Account: [Enter account details if applicable]
  • Error Message: [Paste exact error message]
  • Time of Failure: [Enter date and time]

Troubleshooting Performed:

  • Verified UiPath Agent configuration.
  • Checked Orchestrator connectivity.
  • Confirmed machine and user permissions.
  • Restarted UiPath services and retried execution.
  • Verified network connectivity.

Request:
Please investigate the issue and help us restore the ability to run the UiPath Agent.

2
  1. Make sure UiPath Assistant (Agent) is running and connected to Orchestrator.
  2. Verify the Orchestrator URL and reconnect the machine if needed.
  3. Check that the user has the required Robot and folder permissions.
  4. Restart UiPath Robot Service and UiPath Assistant, then try again.
  5. Review Robot logs and Event Viewer for detailed error messages.
  6. Ensure there are no network, VPN, proxy, or firewall issues blocking communication.
  7. If the issue continues, remove the machine from Orchestrator, add it again, and reconnect the Assistant.
3

@rallabandivsrisuryasrihit

Why would anyone require AI to ask question :scream: That too posted without human oversight.

If you could explain the issue with error screenshot or any additional details that should be sufficient.