Unable to read outlook mails messages

Hi,

I am trying to read mails messages from outlook, but it is giving timeout error.
i have given my acc name.
can you suggest what is the error.

Attached is the below error.

@balkishan

can you try by giving 10 emails to read. And before that open taskmanager from task manager close the outlook.

then you can try to read the emails.

Am looping through the mail,

what is this error, outlook acc card meaning

  1. I have used the activity get outlook desktop mail message
  2. use the mail loop

Hi @balkishan

This timeout usually happens when UiPath is not able to properly connect to Outlook. Even if you provided the account name, it may not be matching exactly or Outlook is not fully accessible. First, make sure Outlook Desktop app is opened and logged in, and the account name you gave is exactly the same as shown in Outlook. Also check if the mailbox is large or slow to load in that case increase the TimeoutMS value. If still failing, try leaving the Account field empty (UiPath will pick default profile) or re-indicate the account using the picker.

You are using Modern Mail activities, but you haven’t configured the Outlook account connection.

  1. Click on “+” (Add Account / Connection) in the activity
  2. Select Outlook / Office 365 account
  3. Sign in and create connection
  4. Select that account in activity

Alternative (easy)

Use Classic activities like:

  • Get Outlook Mail Messages (classic)

You need to add Use Desktop Outlook App activity in that you need to drag all the email related activities .