I’m using 2019.4.3 version studio and my attended BOT is able to move the outlook mail message to folders within inbox for a shared folder for only one user in production and for other team members, when executed from the same desktop, it is throwing “The Specified Folder Does Not Exist” error.
Move mail message properties:
Account Name: Display name of the shared mailbox in outlook
Folder Name: Inbox\Processed or Inbox\Unprocessed
What I’m not able to understand is that, it works well for one user and not for other users. Can somebody provide some thoughts on this?