Unable to login Uipath Assistant

Help Assistant
,
1

Hi,

i am unable to login after creation of new organization as my standard trial version finished.
Getting old organization name in history tenant.

image
image522×442 41.8 KB

2

@vivek.srivastava

Login from Orchestrator in chrome/edge with new tenant
Then click on sign in from assistant and complete the login process.

Happy Automation

3

Hi @vivek.srivastava,

You need to click on Preferences, then go to Orchestrator Connection. After that, you can configure or update the connection settings as required.

Thanks

4

Hi @vivek.srivastava,

Go to Preferences->Orchestrator Connection. Update the connection type and UiPath platform url.

image
image801×475 27.2 KB

5

@vivek.srivastava Hi, the old organization showing under Organization History is mostly a cached/login history entry in UiPath Assistant. It does not automatically switch you to the new organization.

Please try the below steps:

  1. Open UiPath Assistant.
  2. Click the profile/menu icon.
  3. Click Sign out.
  4. Quit UiPath Assistant completely from the system tray.
  5. Open browser and sign out from UiPath Cloud as well.
  6. Login again using the new organization URL:

After login, make sure you select the correct new organization and tenant.