# Unable to install citrix runtime plugin

**URL:** <https://forum.uipath.com/t/unable-to-install-citrix-runtime-plugin/554117>\
**Category:** Studio\
**Tags:** extension, question, studio, citrix, activities\
**Created:** [June 14, 2023, 7:18pm UTC](https://forum.uipath.com/t/unable-to-install-citrix-runtime-plugin/554117 "2023-06-14T19:18:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![DanielD](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@DanielD](https://forum.uipath.com/u/DanielD)\
**Post date:** [June 14, 2023, 7:18pm UTC](https://forum.uipath.com/t/unable-to-install-citrix-runtime-plugin/554117/1 "2023-06-14T19:18:50Z")

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I am trying to install the UiPath extension for Citrix as I am working to build out an automation tool within a Citrix VM. It looks like Citrix is the only extension in the list besides Firefox whose install button is inaccessible and greyed out.

 ![image](https://global.discourse-cdn.com/uipath/original/4X/2/e/f/2ef76fd3f7b427af65dab27b5772ffa37499e31c.png)

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**Author:** ![Anil\_G](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/anil_g/32/524291_2.png) [@Anil\_G](https://forum.uipath.com/u/Anil_G)\
**Post date:** [June 15, 2023, 2:09am UTC](https://forum.uipath.com/t/unable-to-install-citrix-runtime-plugin/554117/2 "2023-06-15T02:09:04Z")

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@DanielD

Are you on a citrix machine on the first place?

you can get the run time installer from the downloads in orchestrator as well

Cheers