Unable to Find the contact created using UiPath in salesforce

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1

I am using the Salesforce IntegrationService Create Contact activity to create a new contact in Salesforce. When I run the test the activity returns a Contact ID, indicating that the contact has been created. However, when I check my Salesforce account, I cannot find the newly created contact and i see no errors and ID is created

2

Hi @manankapoor ,

Welcome to the community !!!

Please make sure u have followed below steps correctly

  • Verify Salesforce Connection:
  • Check Contact Creation Details:
  • Review the Returned Contact ID:
  • Use the returned Contact ID to query Salesforce and check if the contact exists.
    Run a SOQL query like SELECT Id, FirstName, LastName, Email FROM Contact WHERE Id = 'your_contact_id'

Regards
Sandy

3

The thing is i am able to generate the Contact ID from UiPath and same is not getting reflected in Salesforce as admin/automationuser

4

Hi @manankapoor
please refer this

https://help.salesforce.com/s/articleView?id=000384762&type=1

Regards
Sandy

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5

it seems there is nothing wrong in UiPath activities its due to some account related access privileges i need to modify specifically

6

thats correct hope it helps

7

@manankapoor

Check the roles given tot he bot which creates it and give minimum of those roles to other users as well

Also if the contqct created is given access only to robot user then other users might not see

Cheers

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