Unable To Fetch Asset/ Robot Credential From Azure KeyVault

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Unable to fetch asset/Robot credentials from Azure KeyVault.

  1. If unable to integrate Orchestrator with Azure KeyVault or fetch credential assets/Robot credentials from Azure KeyVault, it might be due to something blocking the connection/request
  2. Networking policy of the Azure KeyVault must be verified to ensure that it is allowing the traffic from Orchestrator server/cloud
  3. Navigate to Azure Portal -> Azure KeyVault -> Networking
  4. Make sure that either "Public access from all networks" or "Allow public access from specific virtual networks and IP addresses" is selected and the CIDR range of the Orchestrator is added properly

  1. For Automation Cloud instance, CIDR range would be based on the region and can be found in documentation - Orchestrator Outbound IP Addresses .
  2. Save the changes(if any) and perform the action, the issue should be fixed if it is related to the network.