Please try the steps:
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“Open FTP session” activity and configure the connections in the same activity.
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Drag “download” activity inside “Open FTP session” activity.
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Do not configure the connections in the download activity as you have already configured in “Open FTP session” activity.
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Put property details in download activity and check the output. Attaching sample workflow for more details.
FTPactivity.xaml (7.0 KB)
If still the issue persists follow the below steps:
Increasing the timeout value in your FTP server (Manage FTP Site->Advanced Settings->Connections) and check.
Also, ensure there is no firewall enabled.
Please check with your IT team if
- Verify port 21 for FTP and Robot services are allowed through firewall.
- Also verify port 22 in case of SFTP