Why is the user redirected to an error page when clicking on the button to download the evaluation Excel file?
Diagnosing the issue:
- The HAR trace will not reveal the issue
- Also, diagnosing this issue via a support bundle will also be nearly impossible when not known what to look for (partly because there is nothing wrong in the network trace)
- Check what happens when the customer clicks the actual download button. If they see an error as in the screenshot below (ERR_CONNECTION_CLOSED "Server DNS address could not be found"), then take a look at the URL (which is the download link of the file). If it is something like http://rook-ceph-rgw-rook-ceph.rook-ceph.svc.cluster.local/train-data/training_xxxxxxxxxxxxxxx, then there may be an issue with loading some parameters from the secrets
Resolution:
- Sync the UiPath application in ArgoCD
- Sync the Aicenter application
- Following the completion of the synchronization process, initiate a restart for all deployments within the UiPath namespace on the Linux machine (execute: kubectl -n uipath rollout restart deployments).
- Once these steps are executed, rerun the pipeline.