Unable to delete file from shared drive

Help Studio
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1

Hi,

I have a few files in a folder which is located in “Share Drive”.

I have to delete all files in a folder before processing further. This was completely working file until a last couple of days back and suddenly stopped working. — This is Attended Bot

When I try to delete the same files manually (from the same machine), it works fine

2

@Krithi1 ,

Any error you are getting?

Try to upgrade the packages to latest possible version.

3

@Krithi1 Check the logs of the process to try and find the error of why it’s occurring.

Is it failing because its unable to locate the folder on the shared drive? Or is it unable to reach the drive at all? You could double check the code on the automation to make sure that its pointing to the correct location.

If you let me know the error I could assist further.

4

Kindly share the error details as well

5

It’s throwing “Access to the path is denied” error

6

@Krithi1,

Check if the bot have the read write access to the path.

If the access isn’t an issue, check the file path is correct.