Unable to create a KPI metric

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@abinaya.sundaram - I am assuming you are using the KPI Editor and want to show a percentage of the filtered data vs the total set.

You can do that in the following fashion -

  1. First create a Count node for the property that you want to use
  2. Set the filters on the node you have just created
  3. Add another node for Count for the same property
  4. Set the operator are division for the calculation
  5. Enable the display as percentage radio

This screenshot is a sample of how this will look once you set it all up -

The image shows the interface for configuring rules for a KPI metric named "TestMetric" with count aggregations based on Case ID, displaying as a percentage, and a calculation preview result of 7.52%, along with a list of case variants. (Captioned by AI)
The image shows the interface for configuring rules for a KPI metric named "TestMetric" with count aggregations based on Case ID, displaying as a percentage, and a calculation preview result of 7.52%, along with a list of case variants. (Captioned by AI)1709×697 38.4 KB