Unable to create a case in Tech Support

Hey Guys,

I am unable to raise a request in Tech support. Is the system down?

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Hi @Siddarth_Nair

Does the same happen on different browsers and networks? (i.e. does it also not work from a mobile phone?)

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@loginerror Tried with chrome and Internet explorer. Getting the same error. We have enterprise license. Can you please let me know how to contact the technical support please?

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@Siddarth_Nair

Then it has to be something related to your network, I believe. The form on our website is the standard way to contact our Technical Support and if it doesn’t work, it most likely means that your network is blocking some traffic.

Could you try contacting your IT department about it, or to test try to submit it from another network?

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Now when I try, I see different error. Please find below:

Is the portal down?

It might be a browser specific issue. Please see if this article helps here:

Hello @Siddarth_Nair - Please disable Block third-party cookies in the browser and try it should work.

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