Unable to connect Robot to Orchestrator using Service URL Sign in button on Assistant

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Attended user/robot is unable to connect to the Orchestrator

Issue Description:

In an environment with proxy and Robot installed in user mode, when an attended user signs in to Orchestrator via the “Sign in” button in Assistant, a web browser should open and prompt the user to sign in. But the browser/ redirect window doesn't open.

Resolution:

Create an environment variable of type system "HTTPS_PROXY" with value as the proxy address.
To access the Environment variable:
  • Type “environment variables” in the Windows Search bar.
  • Select Edit the system environment variables from the search results.
  • Click on Environment Variables:
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  • Click on New under System variables and provide the variable name as HTTPS_PROXY (or ALL_PROXY):
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  • UiPath.Service.UserHost.exe will use the proxy details from the variable created and let the Assistant connect to the Orchestrator.