Unable to combine Process and Queue Metrics

Help Insights
,
1

Anytime I try to combine queue and process metrics in insights the process will drop out and I’ll only have queue information left when processing manual values. What am I missing?

image
image1770×537 66.5 KB

image
image1804×650 80.3 KB

1 Like
2

Hello @tristan.bradford!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff

3

Hi Tristan,

We have fixed this issue and we are updating the docs as we speak. I can let you know as soon as the docs are updated.

4

I’m having the same issue still.

5

Hi Tristan,

Are you using Cloud Insights? If so, the fix will be added today!

6

Hi Tristan,

The fix has been applied and you should be able to follow the updated docs as of now!

7

@aj.saltzberg , We are using an onpremise orchestrator, not the cloud version. We have issue combing the Insight metrics and seeing one consolidated view as insights are grouped under the folders. I see there is a sub folder creation and grouping opportunity available with UIPath Cloud orchestrator, please advise the version on on premise orchestrator the said fix is supposed to be integerated.

8

Hi Sharmili,

Are you using Insights 21.10.3?

9

I am also having this issue with cloud/insights. When I add process manual values to an existing queues tile it provides zeroes. The same field in a standalone process tile provides meaningful data. Has the issue been corrected or am I missing something?

10

Hey Michael,

When you say you add process manual values to an existing queues tile, do you mind elaborating on which dimension you are adding to the tile and which explore the tile is currently using?

This issue has been corrected and can be found in the docs here and as a youtube video here

11

I watched the video and added the filter to exclude null values from Process Manual Values Process Name and still received zero for Process Manual Values Total Manual time in my custom ROI Dashboard.

Process Manual Values Total Manual Time (mins) and Process Manual Values Hourly Cost are only zero in the ROI Dashboard when consolidated with Queue Manual Values Queue Name and Queue Manual Values Hourly Cost but not when ran alone in their own tile.

12

Hey Michael,

Did you add the exact filter as shown in the attachment?
image

Also, did you make sure to enter in values in the configure roi dataset for the manual time and hourly cost columns?