Unable to click on Windows permission screen ( Provate Network popup ) while connecting to Citrix using UiPath

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1

Hello Everyone,

I am trying to automate a process where UiPath connects to a virtual Citrix machine. After clicking the link, I get a Windows private network permission screen (screenshot attached).

Issue:
UiPath is not able to identify or click the “OK” button on this popup window. I have tried using:

Click activity

Send Hotkey (Enter / Tab + Enter)

Computer Vision activities

But none of these seem to work, as UiPath cannot detect this popup directly.

Has anyone faced a similar situation? Could you please suggest the best approach to handle this type of Windows message?

Is there a way to send keystrokes at the secure desktop level?

Any alternative solutions or workarounds would be appreciated.

Screenshot:

image
image664×408 30.9 KB

Thanks in advance! :folded_hands:

2

@Mayank_Shukla1

try with click image

as ok is always same it should not pose an issue

cheers

3

click image is not working as its not in focus of automation …

4

Hi @Mayank_Shukla1
Welcome to UiPath

I think UiPath cannot send keystrokes directly to the secure desktop due to windows security restrictions. use image click or computer vision to handle the popup. try send hotkey in parallel or use external scripts like autohotkey or powershell.
Run UiPath as administrator if possible. you can try - alternatively, disable the popup via system settings.

If helpful, mark as solution. Happy automation with UiPath

5

Thanks Prashant, I have tried couple of these options already which have not worked, will dig deep and see.

Thanks for suggesting AHK and Powershell, will try these.

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