Unable to click an element in a java based application using orchestrator

Help
1

Hi, I would like to get some help for an issue explained below.
We are currently automating a java based application. Here normal clicks does not work. So we used some alternatives like giving tabs, and clipping region and so on. But we are facing an issue while clicking an item from a dropdown. Here Select item does not work. I have tried using recording, using anchor base and giving clipping region to click. This works normally but when triggered through orchestrator none of the options worked. So can anyone please guide with any suggestions to solve this issue. Thanks in advance

2

Hi @Archana_N,

Have you given a try to the Java extension?

https://studio.uipath.com/docs/installing-the-java-extensions

Some troubleshooting doc as well in case that would not be working after installation

Cheers